How Sosomak works

Local help you can trust, with money that waits for the work

Sosomak connects foreign visitors with verified people and companies in Türkiye. You describe what you need, compare clear offers, and agree directly with the provider you choose.

The process, step by step

STEP 1

Apply once

Create an account, choose your services from the Sosomak catalogue, and upload verification documents. We check them within 2 working days.

STEP 2

Receive requests

Requests that match your services, cities and languages appear in your dashboard. You can also be invited by the Sosomak team.

STEP 3

Ask, then offer

Ask the customer questions in chat, then send an offer. Revise it if they ask for changes, or send a custom offer in chat to a customer you already work with.

STEP 4

Agree and deliver

When the customer accepts, you agree on payment directly, as written in your offer, and deliver the service.

STEP 5

Build your reputation

Customers review you after the service, and your verified profile helps the next visitor choose you.

For customers

Why visitors use Sosomak

Help in your own language

Filter by the language you need. Every profile shows each language and how well the provider speaks it.

You know who you’re meeting

Profiles show the exact checks completed: identity, business registration, guide card, transport authorisation or insurance.

Clear offers, no surprises

Every offer lists inclusions, exclusions, price breakdown, taxes, extra costs and cancellation terms in the same order.

One request, several services

Need a shopping expert, a negotiator and shipping? One request can go to several providers, and you see what each offer covers.

Honest advice when you shop

Shopping experts and representatives must tell you who pays them and any commission from shops.

A real team behind it

When you don’t know what to ask for, our team reads your request and finds the right people.

For service providers

Why providers join Sosomak

Customers from abroad, ready to book

Reach visitors before and during their trip. They arrive with dates, a city and a budget.

Your prices, your conditions

Set your pricing basis, minimum booking, travel charges and cancellation terms in each offer.

Set up in minutes

Create your profile, choose your services from the catalogue and start receiving requests once your checks are done.

Leads from the matching team

When a visitor doesn’t know what to ask for, our team invites suitable providers directly.

Credibility with foreigners

Verification badges and reviews show visitors that you are a real, checked professional.

Individuals and companies welcome

Freelance interpreters and guides can sell alongside agencies and transport companies.

Trust and safety

The rules everyone follows

Specific verification labels

A badge names the check that was done, such as “Tourist guide credential checked”. It describes a check, not a blanket guarantee.

Licences where the law requires them

Transport, guiding and professional services are offered only by providers with the right authorisation.

Who pays is disclosed

Representatives, negotiators and shopping experts state who pays them and any referral commission.

Assistance is not legal advice

Administrative help is described separately from legal, tax or investment advice, and never promises an approval.

Private details stay private

Identity documents, tax documents, bank details and home addresses are never shown publicly. Exact addresses are shared only after booking.

Messages are your record

Agreements written in Sosomak messages are what we review if there is a dispute.

FAQ

Common questions.

Is it free to browse services and providers?

Yes. Browsing services, purposes of visit and provider profiles is free, and so is creating an account and requesting offers.

How do I pay for a service?

At launch, you pay the provider directly, in the way described in the offer you accept. Sosomak does not handle or hold the payment yet, so it cannot refund it. Protected payments through Sosomak are coming soon.

Can customers and providers contact each other directly?

Yes. You can message any provider through Sosomak before booking, and providers can ask you for missing details before sending an offer. We recommend keeping agreements in Sosomak messages, so there is a clear record.

Do I need an account to look around?

No. Without an account you can browse all services, provider profiles, listings and prices. To request offers, message providers or send a request to our team, you need a free account. It takes one minute to create.

Is there a fixed price, or do I always get offers?

Many listings show a starting price, but the final price is in the provider’s offer, based on your dates, location, number of people and needs. Some services are priced only by quotation.

What if I don’t know which service I need?

Use Help me find a service. Describe your plans in your own words. Our team assigns the right services and invites suitable providers to send you offers.

Can one request cover several services?

Yes. Each offer shows whether it covers your entire request or only part of it, and lists what is not covered, so you can combine offers from different providers.

Is there a minimum booking amount?

Sosomak has no platform minimum. Each provider can set a minimum booking, such as 4 hours or one day, and it is shown on their profile and in every offer.

What language is the site in?

The site is in English at launch, with more languages to follow. You can filter providers by the language you need during the service.

Who can become a provider?

Individual professionals and registered companies based in Türkiye. Some services need a licence or credential, which we check before your profile goes live.

How long does provider verification take?

Usually within 2 working days after you upload your documents.

Ready to start?

Browse without an account, or sign up to request offers or apply as a provider.