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LEGAL

Terms of Service

Last updated: 1 March 2026 · Effective: 1 March 2026 · Binding in English. French and Turkish translations provided for reference only.
TABLE OF CONTENTS
  1. Definitions and parties
  2. Account registration and verification
  3. Platform usage rules
  4. RFQ and quotation process
  5. Escrow payment service
  6. Fees and payment
  7. Prohibited uses
  8. Limitation of liability
  9. Dispute resolution and governing law
  10. Changes to these terms
  11. Contact
IMPORTANT NOTICE
By creating an account on Sosomak or using any Sosomak service, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

1. Definitions and parties

Sosomak refers to TR Depot Makine San. Tic. Ltd. Şti., incorporated in Turkey, operating the Sosomak platform at Sosomak.com.

Buyer refers to any legal entity or individual registering on the platform to source products from Turkish manufacturers.

Manufacturer refers to any Turkish legal entity registered to offer products or manufacturing services to buyers.

Escrow Account refers to the dedicated bank account maintained by Sosomak at an authorised Turkish credit institution, used exclusively to hold buyer funds during active transactions.

2. Account registration and verification

To access full platform features, users must create an account and complete our verification process.

  • Buyers must provide a valid company registration from their country of incorporation.
  • Manufacturers must have a valid Turkish Trade Registry (MERSİS) entry. Sosomak verifies this automatically.
  • False information will result in immediate account termination.
  • One account per legal entity. Multiple accounts for the same entity are prohibited.

3. Platform usage rules

You agree to use Sosomak for legitimate commercial purposes only. The following are strictly prohibited:

  • Posting false or misleading product or company information
  • Circumventing the escrow system by transacting off-platform for orders originating on Sosomak within 12 months of initial contact
  • Harassing or abusing other platform users
  • Using the platform for any illegal activity
  • Scraping or systematically extracting data without written permission
FACILITATION FEE POLICY
If a buyer and manufacturer who first made contact through Sosomak transact directly within 12 months of that contact, a facilitation fee of 3% of the transaction value (minimum €500) is owed to Sosomak . By accepting these terms, both parties acknowledge this obligation.

4. RFQ and quotation process

Sending an RFQ does not constitute a binding order. An order is only created when a buyer accepts a quote and initiates an escrow payment. Manufacturers are expected to respond to RFQs in good faith and within the stated deadline.

5. Escrow payment service

Sosomak operates an in-house escrow service. The full terms are set out in the Escrow Agreement, incorporated by reference into these Terms.

  • Funds are held in a dedicated account separate from Sosomak operating funds
  • Released only upon buyer confirmation of receipt, or after dispute resolution
  • Sosomak charges 2% of transaction value (minimum €50), paid by the buyer
  • Sosomak is not a bank — escrow is provided as a commercial intermediary service

6. Fees and payment

  • Manufacturer subscriptions: €0 (Basic), €99/month (Verified), €249/month (Premium)
  • Buyer subscriptions: €0 (Explorer), €149/month (Pro Buyer)
  • Escrow fee: 2% (min €50), decreasing to 1.5% after 5 transactions and 1% after 10
  • Inspection commission: 15–20% of inspector fee retained by Sosomak

All fees exclude applicable VAT. Sosomak reserves the right to change fees with 30 days' notice.

9. Dispute resolution and governing law

These Terms are governed by the laws of the Republic of Turkey. Disputes shall first be subject to good-faith negotiation, then submitted to the Konya Chamber of Commerce Arbitration Centre.

11. Contact

Questions: legal@Sosomak.com · TR Depot Makine San. Tic. Ltd. Şti. · Kobisan 3 N0: 73 F, Fevziçakmak Mh., Sıla cd., 42050 Karatay/Konya, Türkiye.

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